Original topic:

Galaxy A50 restart problem and notification vibration

(Topic created on: 01-10-2021 07:02 PM)
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Rishabhishere
Beginner Level 3
Options
Galaxy A

My samsung a50 automatically restarts 7 to 8 times in a day automatically although auto restart is turned off. Also i cannot turn off notification vibration on my phone. This is really disturbing and i dont want to use any samsung product in future. It would really help if you provide me solution. 

4 Comments
Shahinmarzia
Expert Level 5
Galaxy A
call to local customer service
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Ehsank
Expert Level 5
Galaxy A
try these steps and lets see

A. Clear Wipe Cache Partition.
Steps to perform.
1) Turn off the device.

(Connect with type C cable/type C earphone only for Android 11)

2) Press and hold the Volume Up key and the power button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.



B. go to safemode and observe is there same issue in safemode too
if not then problem may due to other downloaded apps
and if same issue in safemode then try to visit service centre

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

Keep in mind that in this mode only inbuilt system app will work

Meanwhile send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

Screenshot_20201223-115720_Samsung Members_65434.jpg

Screenshot_20201110-145908_Samsung Members_63169.jpg

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chitti1998
Expert Level 1
Galaxy A
yup sometimes wifi also gets on and off in between.
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. We request you kindly visit the service center for the physical inspection of your device. To check for the nearest Samsung service center kindly click on the link:- https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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