Galaxy A50 network problem in low coverage

[sharma53]

Im using jio sim on 1st slot. While using the phone on strong signal area it is fine but on low signal area the phone becomes horrible. No signal everytime and internet, youtube doesnot run. But using the same sim on same place with oher phone is flawless. It was with my previous m20 and now on a50. But i want to use samsung branding. So cant we expect a good signal reception from samsung?

[Møňū]

yes
Samsung a50 have network problems
i also facing it.

[sharma53]

any fix??

[TasmayHolkar]

Yes. I am also facing a lot of network issues in my Galaxy A50 as well

[vishd]

yes I am also having jio sim and same problem facing don't know what kind of update they give

[sharma53]

service center ni visit kiya regarding this issue??

[vishd]

Service center do only software and give phone back so this is way of service center

[sharma53]

fer aapne network chipset ni check karvaya

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve network issue kindly follow the given below steps:-

1. Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support