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Original topic:

GPU

(Topic created on: 01-02-2023 12:48 PM)
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silvercurze
Active Level 1
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‎12-16-2022 09:32 PM in 

Galaxy A

Hello. I am currently playing the game Autochess MOBA and facing a lot of fps issues. I wanted to change my GPU API

Screenshot_20221216-213207_Google Play Store.jpg

 

used on my phone from OpenGl ES 3.2 to Vulkan API v1.1. How do I do that? Also, when installing the Samsung GameDriver Mali (S20/N20) from the Google Playstore, I am getting the error message that the app cannot be installed. I have attached the screenshot. How do I resolve both these issues? Please reply soon.

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cs_member8
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‎01-02-2023 12:48 PM in 

Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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