Front camera not working

[Iniestaa]

Help me fix my front camera please

[Iniestaa]

No cracks and never droped it in water

[Tsogo_sam05]

Hi, Iniestaa kindly backup your data and reset your phone to factory.

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Accounts and backup
4. Select Backup.

You can also backup and update using Samsung Smart switch. Herewith Smart switch link:

https://www.samsung.com/za/support/smart-switch/

Install the program on your computer and connect your phone to your computer using an Original Samsung cable and follow the prompts.

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select General Management.
4. Select Reset.
5. Select Factory data Reset.
6. Tap Reset.

[Iniestaa]

I did reset to factory but still the same problem

[Iniestaa]

The storage is not full

[Bangy · Accepted solution]

Try to dial *#0*# and select front cam and if it works there go back to your home screen and do a soft reset on your phone by holding the volume down,up and power buttons simultaneously