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Original topic:

Frequent error while connecting charger at A34

(Topic created on: 08-09-2024 07:41 AM)
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Kamalpolali
Active Level 5
Options
Galaxy A
I m getting attached error while connecting charger to my A34 device. Cleaned the moisture. Even I cleaned the port as well. Still problem persists.. anyone else are getting same issue??

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2 Solutions


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Solution
SataruGojoo
Expert Level 2
Galaxy A
I'm using the same model (A34).. & what I did realise is.. this kinda message shows up when their is some Moisture or foreign particle in the Charging port. But, as you have mentioned earlier.. that.. you did cleaned the port.. so, I guess it's more than a moisture warning..
You should Visit Service Centre bro, to avoid further damage (if any).

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Solution
PraveenKumarB
Active Level 7
Galaxy A
Yes, they opened the entire mobile and checked there is no moisture , no dust, but still showing that error, later I found out that due to some sensor issues almost every mobile is behaving same if charging port is not covered, so that is the reason many brands provide transparent case with charging port cover inside the box itself, I changed to transparent case and charging port is covered, so no moisture warnings anymore

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17 Comments
SataruGojoo
Expert Level 2
Galaxy A
Turn off the phone and try to dry the phone by leaving it Under FAN or Sunlight.
This will be fine... Just leave it in a dry place for a while..
Kamalpolali
Active Level 5
Galaxy A
Doing it daily basis bro...
SataruGojoo
Expert Level 2
Galaxy A
Since when you're facing this issue?
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Kamalpolali
Active Level 5
Galaxy A
From 2 days bro
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Kamalpolali
Active Level 5
Galaxy A
It not contacted in water ... even device is IP67 rating.
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Solution
SataruGojoo
Expert Level 2
Galaxy A
I'm using the same model (A34).. & what I did realise is.. this kinda message shows up when their is some Moisture or foreign particle in the Charging port. But, as you have mentioned earlier.. that.. you did cleaned the port.. so, I guess it's more than a moisture warning..
You should Visit Service Centre bro, to avoid further damage (if any).
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Kamalpolali
Active Level 5
Galaxy A
Thanks bro...
SataruGojoo
Expert Level 2
Galaxy A
You're Welcome bro.

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PraveenKumarB
Active Level 7
Galaxy A
When it rectifies, try using mobile case with a charging port cover, I started using it from last year and stopped facing such issue
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