Fingerprint sensor isn't responding.

[niravchavda]

I am facing this error whenever I try to access the fingerprint menu.

I tried 👇🏻

•  Rebooting
• Rebooting in safe mode.
• Factory Data Reset

None of these worked. Later I noticed that in

Settings > Apps > Show System Apps

"Fingerprint" app is missing.

If anyone has a solution to this, please help out!!!

[niravchavda]

No dust or water, nothing happend, it just stopped working one day.

[Ehsank]

now only one option to visit service centre as you tried almost every possible steps

[niravchavda]

Okk thank you for the help! I will visit the service centre..

[Ehsank]

i wish soon ur problem get resolve👍👍🤞

[niravchavda]

Thank you brother 😁

[Ehsank]

😊👍🤝🤝🤝🤝

[ashan123]

it's right

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[7483544718]

SMA217FM

sn7437061@gmail.com