raj78
Active Level 4
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Galaxy A
Please fix the finger scanner n face scanner as it's too slow n finger scanner doesn't work properly  Please do fix this in update as it's really horrible it takes much time to open n many times it doesn't recognize 😢
3 Comments
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Galaxy A
Clear Catch Of Device And Remove face,finger Data And Re:Add
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raj78
Active Level 4
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Galaxy A
I did it many times but same issue
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cs-member13
Expert Level 1
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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