Original topic:

Find my mobile option is not working as expected

(Topic created on: 02-25-2024 05:23 PM)
498 Views
Anonymous
Not applicable
Options
Galaxy A
I am not able to track my mobile from one to another. It asks for two step otp value to approve.incase of mobile lost how could I track it and lock or erase the data. Please help me with this issue earliest and your help will be appreciated. 
15 Comments
Anonymous
Not applicable
Galaxy A
In case of she or I loss the mobile we can't login and erase the data until the person who stolen and authorize
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goodthings
Expert Level 5
Galaxy A
No problem you may operate with different email I'd. Download it in both and follow instructions on screen, it's very simple. Thanks.
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Anonymous
Not applicable
Galaxy A
I need help on this to configure or remove the two step authentication. Can we connect quickly
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goodthings
Expert Level 5
Galaxy A
Please try to this Google find my device is very simple and quickly. Thanks.
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goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
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cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly visit this mentioned link to resolve your issue:
https://www.samsung.com/global/galaxy/apps/smartthings-find/

Warm Regards,
Samsung Customer Support

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