File upload / sharing error

[knsaravanakumar]

I can't upload files from office app / file manager to onedrive / box or even share it in whatsapp, i am getting error. I have attached the screenshot showing error when i tried to share a pdf file from file manager. 

Is anyone facing these issue and found a fix, if so reply. BTW i have also sent bug report. 

[chndn811]

Try clearing cache memory and then check.

[knsaravanakumar]

Didn't work, thanks for reply

[varun_banka18]

Upload normally as u would do on WhatsApp

[knsaravanakumar]

Upload pdf file from inside chat j whatsapp works, only thing is i can't upload it from file manager 🤔 🙏

[varun_banka18]

Clcik on pin icon click on documents click on browser, file manager will open then select file and upload

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support