Facing Green Line issue on Samsung Galaxy A73 After update

[Pratiksha00]

My phone is not even 2 years old.After Update I am facing green line issue from 22nd May. There is no physical damage no water damage suddenly in morning green line appeared. When I contacted samsung Customer care they asked to visit Service Center but Service center people are directly asking for display change by paying 8500 without checking my phone. They told for my model there is no free display replacement but if so many people are facig same issue then for A73 also they should give display replacement. I haven't dropped my phone or caused any damage from my side then why should I pay so much amount when I brought phone for higher price. Company started doing such frauds I can see so many people are facing same issue it's Samsung's mistake not customers mistake.

[Umangmathur]

Try getting a screen replacement because there is a warranty period maybe over in which in certain conditions you can get a free replacement.

[Pratiksha00]

Service center denied free replacement by telling there is no update from samsung for my model.

[Umangmathur]

Yes

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[devanshudo]

Register a complaint on National consumer helpline NCH app from playstore.