Face Unlock issue | A73

[nikkhilkalra]

Is anyone facing ridiculously slow face detection and unlock issues in their A73?

Please suggest some concrete troubleshooting steps.

It's been just 2 weeks since I've got one for myself.

And it feels really helpless already to not being able to figure out a solution after factory reset and re-registering face data.

[sayeedAshrafi]

Not facing. Please delete face lock and configure again

[Babai1995]

I'm not facing.

[cs_member8 · Accepted solution]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support