Extract text and scan feature does not work. Extract text from image or screen T icon does not appear in Samsung Gallery Extract text feature doesn't work when using Samsung Keyboard, Internet, or Gallery, or whenever taking a screenshot.
My device is updated to the latest software versions.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Note. please attach the error log file within 15 minutes of the error occurring.
