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Original topic:

Dual Sim function lost.

(Topic created on: 07-02-2020 10:25 AM)
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Samsung_FLRGmu2
Beginner Level 2
Options
Galaxy A
My A10s requested that I do a system update, so I did. Now it doesn't make use of the dual sim function I bought it for. Please help 

1 Solution


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Solution
Maps_sam07
Moderator
Moderator
Options
Galaxy A

Please reset your network settings:  settings>> general management>> reset >> reset network settings.

 

Then please perform a soft reset of your device.

 

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

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1 Comment
Solution
Maps_sam07
Moderator
Moderator
Options
Galaxy A

Please reset your network settings:  settings>> general management>> reset >> reset network settings.

 

Then please perform a soft reset of your device.

 

Press and hold the power and volume down buttons for about 10 seconds.

*The device may take a screenshot, however keep holding the buttons for a few more seconds.

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