Original topic:

Does Galaxy a52s have a proximity sensor issue

(Topic created on: 11-25-2021 02:51 PM)
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Captainprashant
Active Level 7
Options
Galaxy A
Hi guys, does galaxy a52s has a virtual proximity sensor or did anyone also facing a bit problem in proximity sensor. Many time it does not recognize whether the phone is still in pocket or not. I already turned on pocket protection mode but after taking out from the pocket many times it doesn't recognize and still showing in the locked form.
13 Comments
BVikram
Active Level 9
Galaxy A
I am unable to find correct info in web. You can check it yourself with *#01*#. If it has virtual it will be mentioned.Screenshot_20211125-145658_HwModuleTest_9375.jpg
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Galaxy A
This code not working bro
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BVikram
Active Level 9
Galaxy A
Sorry *#0*# . In it goto sensor block
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BVikram
Active Level 9
Galaxy A
Virtual based sensor is not effective. It relies on touch screen area contact , were as a standalone sensor works when any object moves close to it.
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som49
Active Level 4
Galaxy A
I'm also facing the same problem even after turning on the pocket mode
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Sid_Karna
Expert Level 5
Galaxy A
I don't have this issue on my A52S.
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/us/support/answer/ANS00083344/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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abrarnadeem
Beginner Level 2
Galaxy A

Yes facing this problem 

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Mkashiftaibi
Beginner Level 2
Galaxy A

I also facing sensor problem during calling and listening whatsapp voice msg

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