Original topic:

Display problem

(Topic created on: 12-12-2024 09:55 AM)
464 Views
ARYAN5263
Active Level 1
Options
Galaxy A
There is a strange transparent camera icon on the top right corner of my phone what it happens ? Plz any idea about it give solutions of it!!!
15 Comments
Nilay1411
Active Level 3
Galaxy A
Like this?1733977819887.jpg
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ARYAN5263
Active Level 1
Galaxy A
No
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mohitk99
Active Level 5
Galaxy A
Send SS
0 Likes
MehulJain
Active Level 5
Galaxy A
That is display burn
Formatting device will not help
0 Likes
Galaxy A
It's a sign that some app is using yours camera. See yours camera permission settings 👍
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cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query regarding the transparent camera icon issue on your mobile. We request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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