Original topic:

Display problem

(Topic created on: 07-09-2022 02:19 AM)
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Shovon19
Beginner Level 2
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Galaxy A
i have Samsung A71. after 12 update  recently im facing display problem.. yellow,  green coloured. how can i fix it?  very disturbing 

2 Comments
docTech
Active Level 1
Galaxy A
Same problem. Yellow green colored decolouration of screen
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cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Customer,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Adjust color settings manually
Hmm, something doesn't look quite right. Maybe the color balance is off. We can help you adjust the color settings.

From Settings, tap Display, and then tap Screen mode. Tap Vivid or Natural.

Next, adjust the slider to make the display look cooler or warmer. Tap Advanced settings to manually adjust the screen's color. Please be aware you can only adjust the White balance and Advanced settings while in Vivid mode.

Vivid color setting selected with slider bar below
Note: Some adjustments may not be available if you have the Blue light filter or accessibility color filter turned on.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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