Original topic:

Display ghosting issue

(Topic created on: 02-29-2024 08:55 AM)
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ossifieldox
Active Level 1
Options
Galaxy A
In My samsung A 50s dislay if i look deeply i could see mine wallpaper wuich i had set up months back.it over that only all the apps are opening and all.so surprised the find ghosting issues in a new gen device.samsung must be concerned upon this issue.now it is fine for me but may not be for everyone.

image




5 Comments
Dhruv_07
Active Level 5
Galaxy A
This is Normal for Samsung phones it is called Display Burn issue. Don't worry it will heal itself in couple of days
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goodthings
Expert Level 5
Galaxy A
Kindly reset factory data without backup of apps also complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
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Arbaaz
Active Level 10
Galaxy A
That's your display burn issue. It won't be captured in screenshot. Visit service center to fix the display.
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cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly visit the service center for a physical inspection of your device. So that they can check the exact issue with the device and fix it at the earliest. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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