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05-19-2021 11:28 PM in
Galaxy AModel Name - Galaxy A51
Model number - SM-A515F/DSN
When I'm connecting my phone to my desktop or to my laptop the USB connection is not showing in the PC or in the phone.But my phone charging.So I checked whether my cable is fine by using other Samsung phones but cable is working fine. Also when I'm using my phone it get stuck usually and then it get restarted. To fix that I reset my phone but still those problems are available. Also I scanned my phone to check whether there any virus or any treats but I didn't find any of them. Also I tried to wipe the cache partition but I can't access it because in new android version it needs USB connection to do that also. So any of those not worked. Please anyone can help me to fix those issues?
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05-20-2021 12:18 AM in
Galaxy A- Mark as New
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05-20-2021 03:12 PM in
Galaxy A- Mark as New
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05-22-2021 11:37 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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09-19-2022 08:40 PM in
Galaxy A