Original topic:

Decrease in Camera Performance A52s 5g

(Topic created on: 01-30-2022 12:40 PM)
678 Views
DevilKingBabu
Active Level 2
Options
Galaxy A
After the One UI 4.0 update I can clearly see a huge difference in Camera Performance, it has gone down a lot and is not at all acceptable.

My humble request to Samsung kindly take a step and improve the image quality and camera performance. 

Thank you 
Sayan 
2 Comments
mHappiee
Expert Level 5
Galaxy A
Yeah...
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After OneUi 4 update many members are complaining performance issues and decreased overall quality of phone.
I think Samsung needs to push an update to fix all bugs.
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Major OS update usually comes with some bugs and issues. You can report your issues by sending Error Report to Samsung.
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Samsung Members app > Get Help > Send Feedback > Error Report
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Hope Samsung fixes the bugs sooner. 🤞
cs-member13
Expert Level 4
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We apologize for the inconvenience you are facing And please follow the easy troubleshooting steps which might help to solve the issue.
Check the physical condition of your camera lens.

1. Broken camera lens.
2. Scratchy camera lens.

Please check there is no laminated or tempered glass pasted on the camera.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.

If the issue has not been resolved then Reset camera settings
Please follow the below steps:

Step1: From the home screen tap on Camera.
Step2: Tap on Settings.
Step3: Scroll up and tap on Reset settings.
Step4: Tap on Reset.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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