Charging Problem

[Nextleve]

My samsung a12 is not being charged when I put it in charge it shows fast charging but it is not charging and the time soon when it will charge it is also not decreasing like when my battery is 44 % I put it in charge and it shows 1h 46m but the shows doesn't get down 

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support