Original topic:

Charging Issue

(Topic created on: 05-21-2020 10:09 PM)
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yashrana003
Active Level 1
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Galaxy A
I am facing very slow charging in my Samaung galaxy A50s from past a week

image


 
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10 Comments
Galaxy A
not only u bro so many users are facing the same , even i m also facing these issues in my s9plus,
and team is already working on it
yashrana003
Active Level 1
Galaxy A
Ok bro
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Ryan3112003
Active Level 4
Galaxy A
lol dude i don't think shitsung is working on this issue
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tigerzinda
Active Level 3
Galaxy A
I am also facing the same issue
Galaxy A
my a50s charging time 2.30 hrs from o to 100%
yashrana003
Active Level 1
Galaxy A
mine take 4 hours and also heating issue
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SAFIH
Active Level 6
Galaxy A
wait for bug fix update
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yashrana003
Active Level 1
Galaxy A
yes
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Samsung_Support3
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced.

 

2. Check charger functionality, try to charge your device with some other charger or use your charger

to charge some other device.

 

3. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.

Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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