Original topic:

Cannot record games with game launcher

(Topic created on: 09-17-2018 11:04 PM)
265 Views
strangedhruv
Active Level 3
Options
Galaxy A
when i try to record a game in game launcher it doesn't record games. It redirects me to samsung pay! and it shows "video recorded for 1 se only. Video not saved".
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5 Comments
Jackie1982
Active Level 7
Galaxy A
https://youtu.be/NodRNjfFNPU
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Sampras
Active Level 4
Galaxy A
I got a new version update today post which this issue seems to be resolved. both pay mini and game launcher recording works!
strangedhruv
Active Level 3
Galaxy A
Yes. even i got that update this morning. its fixed now!🙂🙂
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admin_
Expert Level 5
Galaxy A
We do apologize for the inconvenience caused. We suggest you updating Samsung pay mini and game tool and check if issue get fixed. You can also follow the below steps to fix the issue:

- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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strangedhruv
Active Level 3
Galaxy A
just received an update today... that problem is fixed. thank you so much Samsung.
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