Original topic:

Can't use some Apps !!!

(Topic created on: 06-10-2020 03:45 PM)
267 Views
Masoom786
Active Level 3
Options
Galaxy A
Hello Samsung members !
Hope everyone is well , I updated my samsung GALAXY A20S to android 10 but I cant use or install from some apps such as : secure folder , samsung always on display , game launcher and other Samsung Apps . 
Please help me with my problem this mobile is made of INDIA the name is GALAXY A20s please help me with my issue how I can use from those interesting apps .
Thanks A billion...
5 Comments
Parthh10
Active Level 7
Galaxy A
what error is displayed?
0 Likes
Masoom786
Active Level 3
Galaxy A
it says your device isn't compitable with this version
0 Likes
Anonymous
Not applicable
Galaxy A
take a backup in smartswitch in PC-> Power off-> press power and volume up button for 10 secs-> a window will appear-> select reset by pressing volume down ( this is hard reset hence data in SD card will also be lost, so take backup in smartswitch PC by installing smartswitch in PC) -> restore data from smartswitch
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Masoom786
Active Level 3
Galaxy A
I am sorry I can't reset my device it's just saying your device isn't compatible with this version
Anonymous
Not applicable
Galaxy A
after power off you have to press power and volume up button untill the samsung screen appears then you release them...then recovery mode appears. but first take backup in smartswitch
0 Likes