arunk
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03-09-2018 09:47 PM in
Galaxy A
I can't delete files in sd card
7 Comments
AbhijithSB
Active Level 9
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03-09-2018 09:52 PM in
Galaxy A
Your SD card might be corrupted.
arunk
Beginner Level 2
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03-09-2018 10:04 PM in
Galaxy A
No its working. If i try to delete any file in sd card it shows u required write permission on sd card as per android security ploicy.
Omkar922
Active Level 5
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03-09-2018 11:12 PM in
Galaxy A
bro show your mobile to service center men....maybe they will fix the problem
AbhijithSB
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03-10-2018 10:57 AM in
Galaxy A
Are you using a third party file manager?
arunk
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03-10-2018 11:32 AM in
Galaxy A
yes but not now
AbhijithSB
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03-10-2018 11:37 AM in
Galaxy A
Third party apps require additional permission to write to SD card. Try using the stock file manager from Samsung.
admin_
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03-10-2018 12:22 PM in
Galaxy A
Thanks for reaching out to the Samsung community! We would like to inform you kindly follow the steps below to resolve your concern:-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode and try to delete the files of SD card.
- Use with other SD card to check the main cause if its device or SD card.
- Connect the SD card with PC and check for the issue.
- If still issue persists, we would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the service engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode and try to delete the files of SD card.
- Use with other SD card to check the main cause if its device or SD card.
- Connect the SD card with PC and check for the issue.
- If still issue persists, we would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the service engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
