Can't charge my mobile while using any app.

[xaoc]

I can't charge my A50 while using any app. To charge it i have to lock the screen. When I stop using it, it does charge like normally. But when I open the display and do use it it that time it charge very slowly. 3 percent in 30 minutes. 

[samfan91]

It's usual, even other brands also do this to avoid heating issues.

[xaoc]

That didn't happen before.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/how-to-fast-charge-on-your-galaxy-device/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support