AngamZ
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10-16-2018 12:21 PM in
Galaxy A
6 Comments
RochakVerma
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10-16-2018 12:29 PM in
Galaxy A
hmmm. the new update will sort the peoblem.
you can check for updates of camera on samsung store. if any update is there
you can check for updates of camera on samsung store. if any update is there
AngamZ
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10-16-2018 12:36 PM in
Galaxy A
no updates
Shashank17
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10-16-2018 12:56 PM in
Galaxy A
Which phone are you facing this problem on?
AngamZ
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10-16-2018 01:12 PM in
Galaxy A
Samsung A6+
Kaivalya
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10-16-2018 02:06 PM in
Galaxy A
check your camera settings
admin_
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10-26-2018 02:41 PM in
Galaxy A
Thank you for being a part of Samsung community. We apologize for the inconvenience you are facing in the device after the update. Let me recommend some steps to further isolate and determine the issue faced by you in your device.
- Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity).
- Turn on the Auto Flash (If Available in the Device).
- Reset the Camera (From the Camera Setting).
- Software update via FOTA, Kies or SMART Tool.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
- Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity).
- Turn on the Auto Flash (If Available in the Device).
- Reset the Camera (From the Camera Setting).
- Software update via FOTA, Kies or SMART Tool.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/