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10-24-2021 11:58 PM in
Galaxy AHi can you help please ? My camera when put on HDR mode freezes and i can't switch to any menu after it freezes. i have to close the app and reopen it again. It was working fine a week ago. Anyone experiences this issue ?
FYI : The normal mode is working fine.
THANKS A MILLION FOR YOUR HELP
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10-30-2021 09:15 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:
* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support