Original topic:

Camera Issue

(Topic created on: 07-03-2022 09:58 AM)
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I_am_Rana
Active Level 4
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Galaxy A
Why is Selfie over brightness after click in Samsung Galaxy A31??
Please Solve this problem...
5 Comments
Galaxy A
Check if beauty mode is on?? If so,turn it off

Camera>click magical wand at the top corner >and check
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I_am_Rana
Active Level 4
Galaxy A
Off hai , phir bhi
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Galaxy A
Drop error report to Samsung via Samsung members app
sgsamsungfan
Active Level 7
Galaxy A
Kuch ni hoga bro...lock focus manually and adjust exposure
cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We apologize for the inconvenience you are facing And please follow the easy troubleshooting steps which might help to solve the issue.

Please follow the below steps:

Step1: From the home screen tap on Camera.
Step2: Tap on Settings.
Step3: Scroll up and tap on Reset settings.
Step4: Tap on Reset.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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