Camera Issue On 64 Megapixel Mode In Galaxy A53

[Rakib0007]

After Updating my Galaxy A53 on One UI 6.0 the camera on 64 megapixel mode is trash, it makes the pictures like someone has knuckle or squeezed the picture. Its a long time Samsung haven't solved the bug or issue. Come on Samsung fix it ASAP.

Here's a demo picture of 64 megapixel

[muhammadmpp]

Nice

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Note: Kindly check first if there are any broken camera lenses or scratches on the camera, no laminated or tempered glass is pasted on the camera if not then check after the camera lens cleaning.

Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprints, dirt, and dust from the camera lens.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[AhamedRasim]

Hi Rakib0007,

I'm also facing this issue, is the issue is fixed by samsung?

[MikeAlfa26]

Not Now

[Rakib0007]

no

[AhamedRasim]

Did you raised the bug to samsung? When are they committed to fix this?

[MikeAlfa26]

Same problem is in my A53 5G