Call Recording feature is absent

[Faarhan]

I have this Samung Galaxy A9 (2018) handset. I bought it back in 2019. Ever since then I had built-in call recording feature in my handset. But after the December-2021 security update this particular feature is absent from my mobile and I cant record any incoming or outgoing calls in my phone. Is it just me or every other A9 (2018) user facing the same issue ? What is the solution ? And which other app I can use that will give me the built-in call recording experience on my handset ? 

[LokeshNod]

Restart phone and chack again

[Faarhan]

I did it several times. But after the software update I couldn't find the feature.

[Kalai2707]

I had same problem with my j6 but it was resolved after updating one ui 4.

But I'm not see a9 in the update list of ui 4 and ui 4.1.

https://www.sammobile.com/news/list-galaxy-devices-eligible-for-one-ui-4-0-android-12-update/

https://www.sammobile.com/news/list-galaxy-devices-eligible-for-one-ui-4-1-update/

[Faarhan]

My current Android version is 10 and One UI version is 2.0. Is there any other way to update One UI version without updating the android version ?

[Kalai2707]

I think only through official update release to your mobile

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your feedback. We have noted down the feedback. We are continuously working for making our products better and more efficient.

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Warm Regards,
Samsung Customer Support