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08-11-2020 10:24 AM in
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08-11-2020 10:30 AM (Last edited 08-11-2020 10:30 AM ) in
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08-11-2020 12:49 PM in
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08-14-2020 04:47 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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08-14-2020 04:56 PM in
Galaxy A