Bluetooth Connectivity Issue

[JoinMoshiur]

I am facing problem in my wireless music playback.

I bought Samsung A51 yesterday. What can i do to resolve my issue?

There are interruption while playing music on wireless headphones

[Abdul_Rahman]

I think your wireless earphones are not working properly

[JoinMoshiur]

It is workings perfectly with my Redmi device.

[Abdul_Rahman]

Get help from Samsung member's Interactive check's bluetooth connectivity

[Ehsank]

go to apps[click on 3 dot> click on show System app> search for bluetooth > go to storage >clear cache and data then try

[ZEALL]

can you please elaborate your issue can you please share us what is the distance between the headphon & cellphone when you face the issue is there any wall present between headphone & cellphone ?

[SteveObama]

I'm having the same issue. I have two pairs of wireless earbuds (skull candy inkd wireless and skull candy indy evo) and both work perfectly fine on my Galaxy s8 Edge, but when i pair them to my Galaxy A51 they both have the same issue of stuttering and sometimes disconnecting. I have tried everything to get them to work by clearing the cache, unpairing them from my S8, resetting the phone, etc but nothings seems to work. There has to be something with the software, so i'd either wait for an update to patch this or return this device and get another with ACTUALLY working Bluetooth.

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Clear paired list
Settings > Connection and turn on Bluetooth > Setting option along with the paired device > Unpair.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[harshared236]

sir I want to connect my xbox controller to the mobile
but it is not responding
plzz help me