Original topic:

Bluetooth Connection

(Topic created on: 06-03-2020 02:38 PM)
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NinjaBroccoli
Active Level 1
Options
Galaxy A
After updating my android a50 to android 10 I started to face bluetooth problems like when I am hearing songs oon my wireless earphones there is sound lag and sometimes static noise.
2 Comments
Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences

 

2. Clear paired list
Settings > Connection and turn on Bluetooth > Setting option along with the paired device > Unpair.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

NinjaBroccoli
Active Level 1
Galaxy A
thanks man
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