Original topic:

Battery problem

(Topic created on: 12-20-2021 10:50 AM)
367 Views
devx594
Active Level 4
Options
Galaxy A
Samsung A30s me battery problem kis kis ko h.
20 percent k bad direct switch off ho rha h. Is problem ko m 2 sal se jhel rha hu..
Kisi or ko bhi same problem h ya sirf mujhe h.
6 Comments
Anonymous
Not applicable
Galaxy A
Go and visit service center
0 Likes
rsssssss
Active Level 8
Galaxy A
pehle thi mere phone m
ab nhi h
0 Likes
Arman-IND
Active Level 10
Galaxy A
overcharging ki wajah se ye issue ata hai phone ko overcharge mat karo
0 Likes
UP81
Active Level 6
Galaxy A
Overcharge kya bhai 90 se upper charge ni krta
0 Likes
cs-member13
Expert Level 4
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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UP81
Active Level 6
Galaxy A
Mujhe v h
0 Likes