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Original topic:

Battery or backcover problem?

(Topic created on: 08-04-2024 10:32 AM)
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priya03
Active Level 1
Options
Galaxy A
I have a galaxy a53 5g smartphone. I use a phonecase.. but recently I was a that my lefthand side backcover has a slight gap.. I used diagnostics on my battery and it says it is in a good condition. I tried to press the cover, it sticks and agin slowly pops up. Then what is the problem is it my battery or just my backcover is popping up..😰 What should I do. Any precautions or suggestions? 

image
Backcover and rim showing gap


17 Comments
Solution
MR_PRIME
Expert Level 5
Galaxy A
You have two option.
1. Visit service center they will paste it again and dignose why this happened.
2. Go any local shop. They will paste it

Bonus Tip:- Follow Tip no 1. Cz that is good option.

Plz Accept solution clicking on 3dot right side nd Do follow for Regular Updates.
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priya03
Active Level 1
Galaxy A
What if it is a battery problem?
MR_PRIME
Expert Level 5
Galaxy A
That's why i'm telling you to go to service centre. They will dignose the real reason of this issue and let you know.
Galaxy A
Also the phone has IP rating so if it paste in local Shop then I thnk IP rating also gone
MR_PRIME
Expert Level 5
Galaxy A
Noone can give you the guranty of IP rating. Harsh truth that it's only written of paper ya that's correct it can avoid water but still brand wrote, water damage is not coverd in warranty.
Last service center will also use glue not something from another planet and local shop will also...so it's all about perception what you wajt which side you wana go.
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somanath_sahu
Active Level 10
Galaxy A
No it's not a battery problem, only its back panel glue is loose . It's due to the backcover you use , that's why your mobile can't reduce heat , This is the main reason back panel detached slowly.
But maximum samsung phone's have this issue.
One suggestion, go to service center .
priya03
Active Level 1
Galaxy A
Yes.. I will follow the suggestion. But my cover is a transparent case, are they also a problem?
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somanath_sahu
Active Level 10
Galaxy A
Not like other backcover
unknown_s
Expert Level 5
Galaxy A
Don't Worry!It's Not Battery Problem.
It is Due To Over Heat And Weak Glue.It Happens To Many User.
Sollution:You Can Go To Service Center If You Have Warranty And If It Is Not in Warranty Then Go To Local Store Near By You And Tell To Paste It With Gel Type Glue.It Will Cost About ₹100.