Battery Draining

[Azeef_Muhammed]

Anyone facing battery draining issue after 30% in galaxy A20

[anitajaiswal]

so you should AGAIN Contact to Samsung customers care And tell about your PROMBLEMS they will definitely solve your problem

[Azeef_Muhammed]

if any software bug make this issue

[anitajaiswal]

maybe But I suggest you to Contact samsung Customer care

[Azeef_Muhammed]

I'm under containment zone so i can't reach their

[anitajaiswal]

you can call Customer care and tell about your problem
Samsung Customer Care =1800 5726 7864

[Azeef_Muhammed]

tnq

[anitajaiswal · Accepted solution]

if I Really helped you Then please click on three dots and accept solution

THANK YOU
HAVE A NICE DAY

[anitajaiswal]

🙂

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience caused to you. To resolve battery issue kindly follow the below given step:-

- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory

For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[faisal098]

same issue bt after 20%