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04-06-2020 11:04 AM in
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04-23-2020 10:44 AM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
To avoid battery drainage please turn off un-used options, decrease display brightness, turn off auto sync option, close background running apps.
Follow the troubleshooting steps provided in the given link tp resolve your problem: http://www.samsung.com/in/support/skp/faq/1101689
If issue still persist, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support