Original topic:

Back Panel coming off 2nd time a52 4g

(Topic created on: 03-19-2024 07:03 AM)
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Problem99
Active Level 6
Options
Galaxy A
Within 3 years the back panel of my a52 4g is again peeling off. Dear @samsung how much more money should we pay you in the service centre to get this done rightly. The last time they took around 400-500. I mean it's the best mid ranger of samsung, have to admit it as well as the worst build quality of phone I ever saw.

So #samsung are you willing to pay for all this for free or will you take our money for your mistakes!?

8 Comments
suman6746
Active Level 8
Galaxy A
It happened with me also . My handset was a52s 5G. Very bad build. Specially they used cheap TAPE
Problem99
Active Level 6
Galaxy A
Seriously man! If I'm paying you 500 make sure I never have to visit there for next 5 years
suman6746
Active Level 8
Galaxy A
But sad fully you have to visit again to repair it as it might damage your motherboard by dust or water. Tell them this time that put a NEW TAPE instead of heating and pressing with older one. It might solve your issue for atleast 1 year.
Galaxy A
What are you saying Bro, same problem faced with you.
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Problem99
Active Level 6
Galaxy A
It's slowly turning into the worst hardware smartpwith best software experience
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cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly visit the service center for a physical inspection of your device. So that they can check the exact issue with the device and fix it at the earliest. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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hpishere
Active Level 1
Galaxy A

It's not a query but concern, and I am sure that it won't be a new issue for you guys as a lot others would be facing same issue. Samsung should recall devices and provide free support for this issue as customer is at no fault.

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harish_hari
Beginner Level 3
Galaxy A
Yes I'm also facing the same issue I repaired it twice but again facing the same problem
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