Original topic:

Automatically reboot issues

(Topic created on: 08-02-2020 10:02 AM)
171 Views
Addy69
Active Level 2
Options
Galaxy A
Phone get automatically reboot while using, after reboot it show's sd card not inserted please solve this problem 
9 Comments
chitti1998
Expert Level 1
Galaxy A
device?
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Addy69
Active Level 2
Galaxy A
A30
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chitti1998
Expert Level 1
Galaxy A
have you tried in safe mode?
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Addy69
Active Level 2
Galaxy A
Yes i did
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smilysahul
Active Level 10
Galaxy A
Just check that you have turned off the auto restart in your setting. If that is on then off it. Then also if you facing the problem then go to apps in your setting and select the device care app from there, then clear the data of that.
after that you won't face that problem untill you restart the mobile manually. To fix this problem permanently Samsung should provide the update to fix this problem.
I have used this solution and now I'm free form that problem.
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smilysahul
Active Level 10
Galaxy A
mention your mobile name
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smilysahul
Active Level 10
Galaxy A
remove the SD card and place it. then check whether it is working or not 👍
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smilysahul
Active Level 10
Galaxy A
if you think this is correct solution you can accept my solution and can start following me 👍👍👍
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To  resolve auto restart issue please follow below given steps:

>>>Go to Settings > General management > Reset > Turn off auto start.

 

Note : Try to re-insert you sd card and then check.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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