Original topic:

Automatically .3ga file created when call recording

(Topic created on: 08-28-2022 08:49 PM)
2061 Views
tech_artist
Active Level 3
Options
Galaxy A
Device : Galaxy A52 4G

Issue:-
After August 2022 Security Update, .3ga files automatically created if call recording is enabled...

Anyone Getting Issue?? Let Me Know.


image

14 Comments
Zenhal
Active Level 6
Galaxy A
Dont worry bro its a recording file that created while calling
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cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and I would like to inform you that these files are calling recording files which create after that call. If you want to stop it. You can disable the call recording

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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sasi333
Beginner Level 2
Galaxy A
Two files are getting created M4a and 3ga. M4a can be played but 3ga is unable to play unnecessary nuisance that increases the number of files
Sareesh1
Active Level 1
Galaxy A
From yesterday an additional .3ga file automatically created with all the call recording m4a files
How to slove
tech_artist
Active Level 3
Galaxy A
Not any solution if you want to continue records calls.

Otherwise you can disable call recording.
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Sareesh1
Active Level 1
Galaxy A
An additional. 3ga file creates with each call recording files. Is this a virus??Screenshot_20221018-153203_My Files_320063_1666087323.jpg
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tech_artist
Active Level 3
Galaxy A
No That's not virus file. They are temporary files for recording, It deletes automatically but somehow it displays in Music and Recent files history
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Sareesh1
Active Level 1
Galaxy A
How to stop displaying this temporary files. Is this files harmful to the phone?
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tech_artist
Active Level 3
Galaxy A
not harmful to the phone, You cannot stop that temporary files.


You have to disable call recordings, otherwise there is no option (Until Samsung fix this).
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