Please click on phone icon, click settings, click call settings and turn on Auto Call recording. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
I think your's device is out of India variant, so it's not available in your's device. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.
To enable or disable call recording, you can use the Phone app. However, please note that the availability of this function depends on your location. In some countries, like parts of Europe and the United States, recording calls without the other party's consent is illegal, so this feature may not be available. This feature may also not be available on all Samsung Galaxy phones.
How to Record Calls:
● Automatically Recording Calls: ● Open the Phone app. ● Tap "More options" (the three vertical dots). ● Select "Settings". ● Choose "Record calls". ● Tap "Auto record calls" and turn it on. ● Select the types of calls you want to record automatically.
Manually Recording Calls:
● During an ongoing call, open the Phone app. ● Tap "More options" (the three vertical dots). ● Tap the "Record call" button.
Viewing Recorded Calls:
● Open the Phone app. ● Tap "More options" (the three vertical dots). ● Select "Settings". ● Choose "Record calls". ● Tap "Recorded calls".
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).
