Original topic:

Auto brightness

(Topic created on: 06-19-2020 08:56 PM)
352 Views
kaysee
Active Level 4
Options
Galaxy A
Has anyone faced the issue that auto brightness sometimes does not work on A50. 
I have to turn it off and on to adjust according to ambient light around.
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8 Comments
vishd
Active Level 4
Galaxy A
yes same problem having
HarmanSandhu
Active Level 4
Galaxy A
bro i am also facing this issue and sometimes it shows on bar that the brightness is full but the does not provide enough brightness as compared to the brightness it gives earlier days
Galaxy A
I too facing this problem
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vishd
Active Level 4
Galaxy A
This phone is **bleep** mind heating, battery draining and brightness problems. samsung give update like they solved the problem in every update it's there failure update
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "Brightness" issue kindly follow the given below steps:

 

1) Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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kaysee
Active Level 4
Galaxy A
Well I do not think resetting phone is a good solution for this intermittent issue.
why the link isn't https?
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Abhijithnemom
Active Level 2
Galaxy A
samsung ambient light sensor calibration option needed in new update in a20s and also needed sound quality and effects with uhq upscaler equalizer and tube amp and concert hall effect
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kaysee
Active Level 4
Galaxy A
I think the new update has screwed up this ambient sensor. I hope they fix it soon in newer update.
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