Original topic:

Audio balance problem after android 11 update in galaxy a10s

(Topic created on: 08-08-2021 06:07 PM)
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jsbrother0
Active Level 1
Options
Galaxy A
I recently received the android 11 update on my Galaxy a10s, after the update, most of the things are running fine but the audio balance from the earphones has completely disturbed and noise coming through speaker has been considerably reduced. I already tried hard resetting, but it didn't work. Can anyone has any sort of fix for such problem? 
3 Comments
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

jsbrother0
Active Level 1
Galaxy A
I already do
Gottfried
Beginner Level 4
Galaxy A

Are you in Ghana, if I may ask cus I'm beginning to think it's something specifically designed for Ghanaians or Africans, I have the same problem, and you can't downgrade the android too. 

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