Audio Problem

[rs]

I'm having a problem with audio on my A5 2016(Android 7.0). So let me explain:
When I hear audio through headphones, I get audio only from the Right Speaker and not from the left. First I thought it's a problem in my headphones so I changed my headphones but I'm still getting the same problem. This problem has occurred for the first time on my phone. I'm speculating that it's a problem after Nougat or the 2 MB patch, as water hasn't ever gone in the ports nor have I dropped my phone hard.

[Corby]

check left/right sound balance from accessibility

[rs]

Bro I checked that, it is at the middle point. Also I checked that if I move the pointer towards left then I can't hear any sound but if I move towards right side then I can hear from the right speaker

[Corby]

then bro may be it's earphone prob...my 2 samsung earphones have this problem

[rs]

Bro I tried on 2 different headphones of different brands. Panasonic and Sony

[Corby]

see if the those earphones work in other phones

[rs]

It worked when I used samsung earphones but I don't understand that why aren't my sony and Panasonic headphones working properly with my phone tho they worked perfectly earlier

[admin_]

Thank you for your query. The relevant department may serve you better/speedily, if you can provide logs/video by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).