Original topic:

Apps starting and changing sounds on its own

(Topic created on: 02-12-2022 01:12 AM)
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neptuno
Active Level 1
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Galaxy A
I don't know whether it is because  of android 12 updates or not but app starts on their own and Bixby tries to open on its own even though I never use Bixby,  sound bar starts appearing it increases and decreases sound on its own. Vibration does not work  it closes other apps on its. It causes trouble even while picking up the phone. Call gets cut on its own. Sound of background app keeping running while on call and disrupts the call.
 Nothing works I tried restarting phone many times
Sent the log files 
Already A52 screen and mic has many glitches and never got resolved and now this. 
Even the easy task of this phone becomes a hurdle 

1 Comment
cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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