Original topic:

Apps not working on wifi

(Topic created on: 03-24-2023 05:00 PM)
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SGKute
Active Level 1
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Galaxy A
Team, 
I have issue with my A73. Some of the apps not working on my wifi speed of 300 Mbps.
I have to switch back to mobile data to use apps.
Check your solution too clear cache using power up and switch off button but recovery menu not coming kindly advice.
1 Comment
cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Reset Network Settings: Setting >> General Management >> Reset >> Reset Network Setting.

Disable flight mode. Find the Airplane/Flight mode option and turn it off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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