Original topic:

Android 10 update

(Topic created on: 07-20-2020 10:11 AM)
235 Views
rovex
Active Level 1
Options
Galaxy A

in Samsung Galaxy A50 the update of android 10 is arrives in that the device is overheating and the gaming performance is decreased then the game is not runing smoothly.

 

I request Samsung Electronics that in new update of ui 2.1 you must solve the problem of overheating 

3 Comments
Hasracy
Active Level 2
Galaxy A
reset yout phone or reinstall apps. it'll work perfectly.
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Galaxy A
I am using A50 but no issue I found.
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cs_member9
Active Level 7
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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