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We understand the inconvenience you have faced. We apologies for the inconvenience. We would request you to please follow the below mentioned path to update software as the latest version of android for Samsung Galaxy A50 is scheduled for May’20.
With the Government’s mandate to observe complete lockdown, we’re experiencing a slight delay at our end to bring you One UI 2 updates.
Please be assured that we are doing our best to release the updates as soon as possible. Meanwhile, we request you to please bear with us. In case you have any queries or concerns, click here https://bit.ly/2wPfyRl or reach out to us through Samsung Members app (Get help → Send feedback)
Update software: Click on settings> Click on software update> Click on download and install> Check software update> Software update available > Click on Download > Downloading updates > Click on Install now.
