Original topic:

Alarms

(Topic created on: 09-02-2020 08:17 AM)
295 Views
Shosti
Active Level 3
Options
Galaxy A
The alarm doesn't works when the phone is switched off. This is totally disgusting. Other brands does this job easily. Samsung should bring these changes in next update soon.
3 Comments
Tan98
Active Level 9
Galaxy A
how is it possible bro ....
a switched off phone is like a dead body
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Shosti
Active Level 3
Galaxy A
i don't think a switched off phone is like a dead body it's more like a sleeping body. it still has the 🔋 battery within itself so how can anyone say it's dead. i feel so low when i see such small but essential features missing in my a71 after upgrading from my old phone.
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

We would like to inform you that alarm will only work if there is charge in the battery when it's in switched off mode if not then alarm will not going to work kindly check with it and check with the sound as well: Apps > Clock > Alarm > Add > Set time >Alarm type(increase sound accordingly) >Enable Increase volume.


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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