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Original topic:

After one ui7 installing...

(Topic created on: Sunday)
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subhabasak
Active Level 3
Options
Galaxy A
After installing the one ui 7 stable version update karne k baad mujhe kuch problems dikhai de raha hain....
jaise ki battery draining ,
no1 sim se kisiko call karne se full ring nhi ho raha hain aur automatically end ho jaraha hain,
But maine kal hi june wali security patch update kiya hain...firbhi ho raha hain ab ye kya koyi bugs hain? Pata nhi!
Kis kis ko meri tarah ya koyi doosra problems face karna par raha hain batao comments karke...

3 Solutions


Accepted Solutions
Solution
BiRdMaN
Expert Level 5
Galaxy A
It is a BUG send an error report along with log files to customer support through this members app and Samsung will fix it in the next update. To do that follow this procedure
Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
If you find this helpful please Accept it as a solution Thank you 😊

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Solution
BiRdMaN
Expert Level 5
Galaxy A
This can be due to the phone re-optimizing itself after the update or apps needing to be optimized for the new firmware.
Add apps to the "deep sleep" list to prevent them from running in the background and draining battery.

Clear app cache to remove temporary data that can impact performance and battery usage.
Resetting battery statistics can sometimes help.

Adjust background usage limits in Settings > Battery and device care > Battery > Background usage limits.

Choose options like "Put unused apps to sleep" or "Sleeping apps" to restrict background activity.

If you find this helpful, kindly accept it as a Solution. It helps others. Tap the 3 dots on my reply and select "Accept Solution." Thank you 😊

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Solution
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung members app as error report also send log files along with this error report for this issue and wait for next update maybe fix it by Samsung team soon. If you like Please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.

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15 Comments
Solution
BiRdMaN
Expert Level 5
Galaxy A
It is a BUG send an error report along with log files to customer support through this members app and Samsung will fix it in the next update. To do that follow this procedure
Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
If you find this helpful please Accept it as a solution Thank you 😊
0 Likes
armlinker4639
Active Level 6
Galaxy A
Are you both using this app just for being marked as solution givers?
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Solution
BiRdMaN
Expert Level 5
Galaxy A
This can be due to the phone re-optimizing itself after the update or apps needing to be optimized for the new firmware.
Add apps to the "deep sleep" list to prevent them from running in the background and draining battery.

Clear app cache to remove temporary data that can impact performance and battery usage.
Resetting battery statistics can sometimes help.

Adjust background usage limits in Settings > Battery and device care > Battery > Background usage limits.

Choose options like "Put unused apps to sleep" or "Sleeping apps" to restrict background activity.

If you find this helpful, kindly accept it as a Solution. It helps others. Tap the 3 dots on my reply and select "Accept Solution." Thank you 😊
0 Likes
Solution
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung members app as error report also send log files along with this error report for this issue and wait for next update maybe fix it by Samsung team soon. If you like Please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy A
You're welcome to here.
armlinker4639
Active Level 6
Galaxy A
You should mention the device model and when did you update the software.
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subhabasak
Active Level 3
Galaxy A
Galaxy A55
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armlinker4639
Active Level 6
Galaxy A
Oh most of the users aren't experiencing any issue with A55. You may report it through Members app itself as those two bots described asking for being marked as solutions.
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subhabasak
Active Level 3
Galaxy A
Okay😂
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